Privacy Policy

Last updated: April 14, 2026

Introduction

Storekriti ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website storekriti.com and use our platform services.

By using Storekriti, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Name and email address
  • Phone number
  • Business name and address
  • Payment information (processed securely via Razorpay)
  • GST identification number (GSTIN)

Automatically Collected Information

When you access our platform, we automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited, time spent, and navigation patterns
  • Referring website or source
  • Cookies and similar tracking technologies

Store Data

As a platform provider, we store data related to your online store including products, orders, customer information, and analytics. This data is isolated per-tenant using Row-Level Security (RLS) at the database level.

How We Use Your Information

We use the collected information for:

  • Providing and maintaining our platform services
  • Processing transactions and sending related information
  • Sending administrative notifications and updates
  • Responding to customer service requests
  • Analyzing usage patterns to improve our platform
  • Detecting and preventing fraud or security threats
  • Complying with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Payment processors (Razorpay) to process transactions
  • Shipping partners (Shiprocket, Delhivery) for order fulfillment
  • Analytics providers for platform improvement
  • Legal authorities when required by law

Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for all data in transit
  • Row-Level Security (RLS) for tenant data isolation
  • Role-Based Access Control (RBAC)
  • Regular security audits and penetration testing
  • Two-factor authentication (2FA) support
  • Encrypted data at rest

Cookies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data in a machine-readable format
  • Opt-out of marketing communications
  • Withdraw consent at any time

Children's Privacy

Storekriti is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@storekriti.com